| Interactive Training, Inc. | ||
| Business Skills Courses - Released and Under Development | ||
| Course Title | Affiliate Author | Organization |
| Communication Skills Development | ||
| Leadership through Listening * | Al Vinson | Vinson Associates |
| Preparing Effective Presentations * | Al Vinson | |
| Delivering Winning Presentations * | Al Vinson | |
| Designing Technical Presentations | Diane Bach | Communication Techniques |
| Management Communication | Julie Lynch | International Data Group |
| Performance Management | Julie Lynch | |
| Making Meetings Work | Ray Wells | Wellbeing Systems, Inc. |
| Success through Effective Meetings | Jean Haskell | Haskell Associates |
| The Gender Communications Gap | Dianna Booher | Booher Consultants, Inc. |
| Intercultural Communication | Janet Cherry | Federal Express |
| How to Listen Your Way to Success | Bill Brooks | The Brooks Group |
| SelfAssess Communicating * | Larry Cipolla | CCI Assessment Group |
| SelfAssess Listening Skills * | Larry Cipolla | |
| Individual Skills Development | ||
| Being a Team Player * | Glenn Parker | Parker Associates |
| Resolving Conflict * | Jack Baker | BCV Associates |
| Good Coaching Practices * | Jack Baker | |
| Why Coaches Fail | Chick Waddell | Excellence in Action |
| Sexual Harassment Awareness | Julie Lynch | |
| Win-Win Negotiations | Al Vinson | |
| Mediation in the Workplace | George Guay | Guay Associates |
| Stress and Health Management | Ken Nowack | Organizational Performance Dynamics |
| Accomplishment-based Resume Writing | Judith Katz | Katz Associates |
| Negotiating Skills for Women | Judith Katz | |
| The Balancing Act | Judith Katz | |
| The Interview Detective | Lee VanGossen | Tenet Health Systems |
| Managing Assertively | Madelyn Burley-Allen | Dynamics of Human Behavior |
| Memory Skills in Business | Madelyn Burley-Allen | |
| Mind and Memory Mapping | Jeanne Baer | Creative Training Solutions |
| Building Rapport on the Telephone | Dianna Booher | |
| Business Writing Basics | Leslie Kreithen | The Training Agenda |
| e-z e-mail | Leslie Kreithen | |
| Problem Solving | Donald Simpson | Simpson Associates |
| Keeping Oxygen on the Flame | Jeff Conley | Jeff Conley Corporation |
| Balance and the New World of Work | Jeff Conley | |
| Exiting the My-Way Highway | Jeff Conley | |
| SelfAssess Team Skills * | Larry Cipolla | |
| SelfAssess Conflict * | Larry Cipolla | |
| SelfAssess Coaching * | Larry Cipolla | |
| SelfAssess Negotiation Skills * | Larry Cipolla | |
| SelfAssess Interviewing | Larry Cipolla | |
| SelfAssess Writing | Larry Cipolla | |
| SelfAssess Stress | Larry Cipolla | |
| Organizational Development | ||
| Effective Change Management | Rebecca Setliff | Setliff and Associates |
| Maximizing Employee Involvement | Eilleen Clancy | Clancy Associates |
| qtc Evaluator (Baldrige Assessment) | Ned Barber | Barber Associates |
| Quality's Impact on the Bottom Line | John Etrie | I.S.O. Associates |
| Process Improvement - Doing Things Right | Eric Parish | Bright Resources LLC |
| Embracing Diversity | S. Thiagarjan | Workshops by Thiagi |
| Teamwork - Birds of Different Feathers can Flock Together | BJ Hateley | Peacock Productions |
| Peacocks & Penguins: Taking a New Look at Diversity | BJ Hateley | |
| Selling to and Serving Diverse Customers | BJ Hateley | |
| International Communications | Rebecca Setliff | |
| Light Bulbs for Team Learning | Barbara Glacel | Glacel Development Group |
| Global Business Etiquette | Janet Cherry | |
| Virtual Work Teams in the Global Market | Janet Cherry | |
| Conducting a Needs Analysis | Janet Cherry | |
| Designing and Evaluating Training Interventions | Janet Cherry | |
| How to Fix a Broken Team | Judith Segal | The J. Segal Company |
| How to Take the Pain out of Performance Appraisal | Judith Segal | |
| Improving Work Processes | Donald Simpson | |
| SelfAssess Managing Change * | Larry Cipolla | |
| SelfAssess Valuing Differences * | Larry Cipolla | |
| Sales | ||
| The Way Pros Sell Today | Bill Johnson | Western Connection |
| Success through Partner Selling | Bob Frare | Partner Selling Group |
| Customer Focused Selling | Tim Connor | Connor Resource Group |
| Developing Positive Relationships | Tim Connor | |
| Characteristics of a Sales Guerrilla | Orvel Ray Wilson | The Guerrilla Group |
| Closing Guerrilla Style | Orvel Ray Wilson | |
| Guerrilla Prospecting Weapons | Orvel Ray Wilson | |
| Getting through Voicemail | Orvel Ray Wilson | |
| Handling Objections Guerrilla Style | Orvel Ray Wilson | |
| Asking Questions, Winning Sales | Stephan Schiffman | DEI Management Group |
| Closing Strategies | Stephan Schiffman | |
| Selling across Gender Lines | Dianna Booher | |
| Marketing and Selling Professional Services | Eric Parish | Bright Resources LLC |
| Power Pack Your Sales Presentations | Eloise Owens | The Momentum Company |
| Sales Meetings That Motivate | Eloise Owens | |
| Sharpening Your Mental Firepower | Eloise Owens | |
| Turn Your Sales Breakers to Momentum Makers! | Eloise Owens | |
| "You've Got Sales!" | Eloise Owens | |
| Play by Play Selling | Chick Waddell | |
| SelfAssess Selling Skills * | Larry Cipolla | |
| SelfAssess Selling Strategies | Larry Cipolla | |
| SelfAssess Telephone Skills | Larry Cipolla | |
| Customer Service | ||
| Breakthrough Customer Service | Don Benenson | The Competence Group |
| Building Better Customer Relationships | Peter Garber | PPG |
| Great Customer Service | Murray Banks | Peak Performance Presentations |
| Do You Know What Your "COSS/TS" Are? | Joan Cassidy | Integrated Leadership Concepts, Inc. |
| SelfAssess Customer Service * | Larry Cipolla | |
| Leadership | ||
| Leading with a Vision * | Bob Brown | R. E. Brown Company |
| Empowering Others | Bob Brown | |
| Motivating Others | Bob Brown | |
| Encouraging Teamwork | Bob Brown | |
| Preparing People for Change | Bob Brown | |
| Performance Under Pressure | Murray Banks | |
| SelfAssess Leadership | Larry Cipolla | |
| Project Management | ||
| An Overall Guide to Project Management | Paul Smith | Paul Smith and Associates |
| The Project Management Process | Paul Smith | |
| Project Initiation | Paul Smith | |
| Project Planning | Paul Smith | |
| Project Execution | Paul Smith | |
| Project Controlling | Paul Smith | |
| Project Closeout | Paul Smith | |
| SelfAssess Project Management | Larry Cipolla | |
| Doing Business – The What, Why, and How Series | ||
| Procurement Card | David Everett | Nymm Advisors, Inc. |
| Performance Measures | David Everett | |
| Benchmarking | David Everett | |
| Quick Hits | David Everett | |
| Continuous Improvement | David Everett | |
| Process Mapping | David Everett | |
| Activity Based Costing | David Everett | |
| Shared Services | David Everett | |
| Re-engineering | David Everett | |
| Outsourcing | David Everett | |
| Line/Staff Partnering | David Everett | |
| Competency Modeling | David Everett | |
| Knowledge Management | David Everett | |
| Change Management | David Everett | |
| Industrial Safety | ||
| Hazard Communications/HAZCOM | Steve Giles, Robert Schriver | Giles and Associates |
| Fire Safety Fundamentals | Steve Giles, Robert Schriver | |
| Protecting Against Slips, Trips, and Falls | Steve Giles, Robert Schriver | |
| Personal Protective Equipment | Steve Giles, Robert Schriver | |
| Planning and Scheduling Work | Steve Giles, Robert Schriver | |
| Office Ergonomics | Steve Giles, Robert Schriver | |
| Ensuring Your Employees Are Qualified To Do Their Jobs | Steve Giles, Robert Schriver | |
| Conducting Safety Inspections | Steve Giles, Robert Schriver | |
| Evaluating Performance | Steve Giles, Robert Schriver | |
| Hearing Protection | Steve Giles, Robert Schriver | |
| Developing and Implementing On-The-Job Training | Steve Giles, Robert Schriver | |
| Material Handling | Steve Giles, Robert Schriver | |
| * Available Now | ||
| Note: SelfAssess are survey programs covering various areas of individual skill development | ||
| Contact Interactive Training, Inc. for additional information | ||
| on our online courses and assessment surveys | ||